My post reprinted from the Apple support forums:

My iPhone started vibrating all by itself yesterday. So I thought it was the switch, and tried playing around with it. It ended up breaking. But, the vibrate switch always was a problem for me, even when new. For some reason, it would move too easily either way, often turning on when I just touched the side of the phone. Anyway, made an appointment today for the iPod Bar and within 30 seconds the genius said, “I’ll go get you another phone.” A few minutes later, he was back out with a new phone. When I got home literally it took me 5 minutes to sync my phone and be right back to where I was before.

I did have a backup, and everything seemed to sync perfectly, all settings, etc. Except the custom rings I had for some people I had to reset them. They were set to default. Not too bad for only the 5 or so custom rings I had for people. Maybe making the backup doesn’t save that info.

I give Apple 5 big stars for the service I received. Didn’t have to pay a penny and was in and out within minutes.

Thanks Apple!

This article was written by Bryan Los on Wednesday, January 2nd, 2008 at 8:41 PM and is filed under Technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.